UI Design Challenges
About IterateUX UI Design Challenges
IterateUX has been organizing design challenges on the Discord platform, primarily through Thursday meetups. However, in a recent development, IterateUX aimed to enhance engagement on their Discord server and provide valuable learning opportunities for novice UX Designers. Consequently, we decided to introduce design challenges directly on the IterateUX Discord server. This initiative aims to support educational and professional growth by enabling newbie UX Designer to improve their UI design skillset, benefiting them in their pursuit of education and career opportunities.
Business Opportunity
IterateUX is dedicated to the continuous growth and development of its community. To achieve this objective, it is essential to foster engaging UX Design communities that provide education and training, equipping users with the necessary skills to excel in the job market. As part of this effort, IterateUX has explored the concept of offering mimicry UI Design challenges. These challenges aim to instruct and guide novice UX Designers in the process of deconstructing designs, a fundamental aspect of UI Design. By providing such challenges, IterateUX seeks to impart essential skills and knowledge to help newcomers build a strong foundation in the field of UI Design.
Potential Business Impact
Increase Engagement
Attract and Retain members
Increase membership conversion rates
Improve member satisfaction
UX Goals
Discover and understand the lack of posting engagement
Identify the reasons behind the lack of participation in UI Design challenges
My Role
UX Researcher: Learn about the user’s current experiences on with the UI Design challenges through surveys and user interviews. Based on the data results, create compelling stories on the type of recommendations and changes for the UI Design challenges.
UX Research Methods
Surveys
Interviews
Competitor Analysis
Collaborator
UX Researcher
Deliverables
Conduct surveys to gather a macro-perspective experience on Discord
Conduct interviews to learn about the reasons behind the posting and engagement activity on Discord
Create a data synthesis on the qualitative data from interviews
Conduct competitor analysis on other UX Design challenges
Create personas that represent the key target users
Design a customer journey map that highlights the key opportunities on the design challenges
Produce recommendations and next steps for improving UI Design Challenges
Tools Used
Google Forms
Video Chat
FigJam
Figma
Research on IterateUX
Objectives
There are essential areas of IterateUX UI Design challenges that need further exploration from user research in understanding the engagement factors. There are essential questions to think about while doing research
Engagement Factors
Learn about the pain points that users encounter while doing the IterateUX or other UI Design challenges
Understand the users' lack of motivation for doing IterateUX UI Design Challenges
Uncover the non-IterateUX UID challenges that users participated in
Essential Questions
What are the user’s expectations on the IterateUX UID challenges?
What prevents them from participating in IterateUX UID Challenges or other UID challenges?
How are they unaware of IterateUX UID challenges?
Surveys & Interviews Logistics Planning
Surveys
Distributed for the large sample size of the IterateUX member population in Discord
Surveys provide a quantitative perspective on what areas of IterateUX UID challenges would need improvement
The results from the survey can help prioritize the questions addressed in the user interviews based on the highest pain point areas
Interview Participant Recruitment
Manual hand-picking was involved for the participant recruitment of the ones who were participants and non-participants through Discord direct messaging
There were remote user interviews scheduled through Zoom videos or on the Discord video chat
There were a total of five participants. 1 participated in the IterateUX UID Challenges and the other 4 were non-participants
Results
Surveys
There were four types of users discovered in the UID challenges
Interested
Non-Interested
Participant
Non-Participant
Reasons behind low activity
Users are not informed in announcements or any other notifications in Discord on the upcoming UID challenges
IterateUX UID challenges are buried within the information of other posts in the Design Hangout channel within Discord
There is not enough time to complete the UID challenges
What type of content do users prefer to see in UID challenges?
Users want something more than just doing mimicry design challenges
There should be UX Design context within the UI Design prompts
Users want to see problem-solving involved while doing the UI Design challenges
80% of the users had 1-2 years experience with UI Design
80% of the users have not participated in the UID challenges
73.3% of the users would like to see YouTube tutorials to help them out for the UI Design challenges
Survey Conclusion
The members have experience in UI Design and are interested in exploring the context of UX Design. The UI Design challenges should be manageable and not overly time-consuming, ideally taking less than 2 hours to complete. One important aspect that the survey did not address is the specific type of UI Design Challenge they are seeking. However, we can draw helpful insights from the past challenges the members have engaged in, particularly those involving Adobe, to guide us in creating suitable prompts for future UI Design challenges.
Interviews
Conducted the data synthesis on the interview results. Data Synthesis
Data Synthesis Key Results
Users want a collaborative approach while doing UID challenges which benefits them in education and career.
Quote from Participant 2: “I like collaboration. In UX, we don’t work in bubbles. Spend so much time looking for examples. Collaborative, everybody definitely bounces each other. I don’t do well without collaboration.”
Users want to improve on their UI design skillset which is the reason behind participating in those challenges.
Quote from Participant 3: “My main goal was I’m from a UI or visual background. It’s to practice some UI skills and the social aspect of it.”
Users need to be notified by email for upcoming UID challenges
If there are big UID challenge events, users would like to be awarded for a prize as an incentive for doing the UID challenges
Interviews Conclusion
To summarize, users desire a convenient and stress-free experience when undertaking UI Design challenges. They value challenges that facilitate learning and personal growth, benefiting both their education and career paths. It is essential for UI Design challenges to have a clear purpose and demonstrate how they contribute to society in the real world.
Competitor's Analysis
Drawing from the insights gathered through interviews and surveys, users have shared their experiences with various UI Design challenges that they would like to see incorporated into IterateUX. In light of this, conducting a competitor analysis became crucial in order to understand and identify the opportunities that IterateUX can capitalize on, giving it a competitive advantage. Here is the competitor analysis created on FigJam.
Key Findings from Competitor Analysis
IterateUX UID challenges should provide prizes for participants who did well on those challenges
The UID challenges offered by Adobe XD to prepare participants with UX Research materials that enable them to comprehend the problem they are addressing while creating and constructing the UI Design component.
It would be ideal to provide a step-by-step process with icons and affordances that guide beginners in completing a UI Design challenge like Behance's challenges
Personas
After analyzing the data from surveys, interviews, and competitor analysis, it is evident that there are two distinct user personas
The first persona consists of users with prior experience in UID challenges who seek design prompts that are relevant to their careers, address real-world problems, and provide professional benefits
On the other hand, the second persona represents users who are new to the UX Design field and are currently in the learning phase of UI Design
Experienced in UID Challenges
Inexperienced in UID Challenges
Customer Journey Map
The importance of a customer journey map is to understand and internalize on the key steps the user would take to join and participate in the IterateUX UID challenges based off of the survey and interview data. The crucial areas are to understand the participant’s behavior when starting and while doing the UID challenges.
Experienced in UID Challenges Customer Journey Map
Adam is determined to enhance his UI Design skills to pave the way for a successful career as a product designer. In pursuit of this goal, he embarks on a research mission to find a suitable UI Design challenge to engage with. Adam's primary objective is to participate in a challenge that centers around problem-solving and offers constructive feedback. Additionally, he seeks assurance of receiving convenient notifications throughout the process.
Inexperienced in UID Challenges Customer Journey Map
Lily is determined to acquire and refine her UI Design skills, with the ultimate aim of securing her first job as a successful UI Designer and utilizing her expertise throughout the UX Design bootcamp. Encouraged by her fellow classmates, Lily decides to take on the challenge of participating in a UI Design challenge. As a newbie UX Designer, she yearns for empathetic feedback from these challenges. Furthermore, Lily hopes that her diligent efforts in completing the UI Design challenges will be recognized and rewarded.
Recommendations
There should be a wide variety of UID challenge prompts that provide guidance to users in regard to experience and beginners. No restrictions on creativity
Users want to have a team collaboration approach for doing the big UID challenges
Best ways to notify the users of upcoming UID challenges
Create a separate channel in the IterateUX Discord server on UID Challenges
Provide a calendar notification on the upcoming UID challenges
Provide an email on the upcoming UID challenges
When users finish up the UID challenges, provide a direct follow-up message on their interest in the upcoming UID challenges
Big UID Challenges can be there for events
Providing a prize for the winner of the UID challenge can create a strong incentive and motivation to do more of those challenges
Provide teams for the participants in doing the UID challenges
Topics of UID challenges
Business-to-business UI challenges apply to enterprises. Provide UID pieces on report dashboards, digital workflow, and, etc.
Business to consumer involves UI challenges that apply to eCommerce, food orders, education, etc...
Allow users to design for mobile within specific OS such as iOS and Android
Overall Conclusion
Participants in UID challenges desire the liberty to unleash their creativity in distinctive ways.
They express a strong preference for avoiding any constraints related to prototype tools when constructing their UI design projects.
While working on the challenges, users appreciate receiving some guidance based on the prompt to steer their design process.
Additionally, they value the freedom to handpick their color palette, images, and typography to infuse their personal touch into the design.
It's worth noting that participants in UID challenges can be divided into two categories: experienced users who have prior experience in such challenges and novice users who are new to the world of UID challenges.
Experienced participants in UID challenges seek to understand how these challenges can contribute to their professional growth and advancement in their respective careers.
They expect the design prompts to be versatile, applicable to various industries, and relevant to different operating systems, enabling them to select the appropriate UI platform.
On the other hand, UX designers with zero experience in UID challenges prefer straightforward design prompts that cater to their educational needs and align with their career aspirations.
They anticipate that these design prompts will effectively demonstrate the benefits of UI Design pieces in enhancing their learning experience and facilitating their personal and professional growth.